Your employees — and the candidates you’re hoping to hire — are likely turning to artificial intelligence (AI) tools to ask what you should be paying them. And, oftentimes, the digital answers they receive fuel dissatisfaction.

“You’ve got significant proportions of employees who are relying on this data, and that’s immediately fostering a sense of distrust,” said Ruth Thomas, the chief compensation strategist at Payscale, a compensation software and data company. “That’s fueling the pay confidence gap that is growing and not shrinking, despite pay transparency.” READ MORE