Deloitte’s 2018 High-Impact Total Rewards study revealed a great deal of room for improvement within the world of rewards. The Net Promoter Score (NPS) for rewards at the time was an abysmal negative-15, and rewards offerings were actually hurting organizations’ employment brand. Recognition, in particular, was largely untapped. It’s human nature to seek acknowledgement for a job well done, but the status quo for recognition programs rarely rose above common and routine activities like service anniversaries. Only 2% of surveyed organizations considered recognition to be a competitive differentiator, and 31% did not consider recognition to be a differentiator at all. READ MORE