Majority of Companies Report Errors in Commission Payouts

A recent report from CaptivateIQ uncover key areas for improvement in how to use incentives to drive organizational growth.

In its annual State of Incentive Compensation Management Report, based on a survey of more than 200 U.S.-based B2B incentive compensation leaders, CaptivateIQ officials found 59% of companies rely on incentive compensation to fuel growth, outdated processes— manual workflows create costly errors, inefficiencies— that are holding many of these programs back from driving the growth they seek and impacting program return on investment. A combined 66% of companies have overpaid and/or underpaid commissions in the past year alone. READ MORE