Performance management is broken. While HR teams and leaders often think their programs work well, many employees don’t. According to PwC’s Workforce Radar study, 97% of HR leaders believe their organizations effectively grow and develop talent, but only 50% of business leaders and 30% of employees agree.

This disconnect exists because each person experiences performance management differently. Employees see a box-checking exercise. HR views it as a development tool. Business leaders use it to manage pay and accountability. The result? Confusing signals, lost trust, and stalled growth in the very capabilities organizations need to compete. READ MORE