How To Effectively Develop And Manage KPIs For Organizational Growth

In business performance management, effectively distinguishing between key performance indicators and operating indicators is a critical challenge for many organizations.

In my experience, however, organizations often create excessively long lists of KPIs, sometimes over 100. This overabundance of metrics dilutes the "key" aspect of KPIs, complicating effective measurement, analysis and action. That's why you need to distinguish between key performance indicators and operating indicators in your performance management. READ MORE

Will workplace flexibility be ‘less flexible’ in 2024?

In 2023, scores of employers around the globe called workers back to the office as the COVID-19 pandemic was officially declared over—and the promise of workplace flexibility quickly became accepted as a best practice to lure back at-home workers and recruit new talent.

However, after many organizations struggled to actually get workers back in the office, the pendulum may swing a bit in the other direction this year, with more organizations making “flexibility less flexible,” predicts Hannah Yardley, chief people and culture officer at employee recognition software provider Achievers. READ MORE

As companies lay off even more workers, they could be making a big mistake in the way they’re doing it

Despite brightening economic data — slowing inflation, low unemployment, and a seemingly nonexistent recession — the new year has started off with layoffs. So far in January, Citigroup announced it was cutting 10% of its workforce; within tech, Google cut hundreds of jobs across its engineering and hardware teams, while Amazon reduced headcount in its Prime, Twitch, Audible and other entertainment divisions. Even the NFL has offered voluntary buyouts to at least 200 employees.  READ MORE

Amazon tracks its French warehouse workers to the second

A French regulator has fined the local operator of Amazon’s warehouses €32 million ($35 million) for using an “excessively intrusive” surveillance system to track the activities of its workers.

The French Data Protection Authority, or the CNIL, said in a statement Tuesday that Amazon France Logistique gave warehouse staff scanners that recorded their periods of inactivity and how quickly they performed certain tasks, such as removing an item from shelves or putting an item away. READ MORE

The absurdity of the return-to-office movement

I host a podcast, “In the Room with Peter Bergen,” which focuses on national security issues. Every day, I see the merits of being part of an entirely remote workforce.

We have a production team, around half of whom live in Brooklyn and Manhattan, and the others live in places like Chicago, Mexico City and San Francisco. We have met in person only twice in the year that the production has been up and running, and we have put out dozens of highly produced episodes, often featuring multiple guests, which go through many rounds of edits. READ MORE

AI will create long-term ‘job disruptions,’ CEO of Big Four firm says

With U.S. consumers and executives both expressing worries about the impact of artificial intelligence (A.I.) in the workplace, the CEO of one of America’s largest consulting firms warned about "long-term" disruption.

"I think in the long term, there will be job disruption, no doubt about it, KPMG CEO Paul Knopp told FOX Business’ Maria Bartiromo, Tuesday, from the World Economic Forum in Davos, Switzerland. READ MORE

The tech sector is pouring billions of dollars into AI. But it keeps laying off humans

The tech sector has kicked off the new year with a spate of fresh job cuts that are coming at the same time as the industry is doubling down on investments into artificial intelligence.

While AI tools putting workers out of jobs has been a major point of anxiety in Silicon Valley and beyond over the past year, not all the recent layoffs in the tech industry are directly linked to AI tools simply replacing workers. READ MORE

Principal Financial Group Inc (PFG)'s Uncertain Future

Long-established in the Asset Management industry, Principal Financial Group Inc (PFG, Financial) has enjoyed a stellar reputation. However, it has recently witnessed a daily loss of 0.19%, juxtaposed with a three-month change of 18.1%. Fresh insights from the GF Score hint at potential headwinds. Notably, its diminished rankings in financial strength, growth, and valuation suggest that the company might not live up to its historical performance. Join us as we dive deep into these pivotal metrics to unravel the evolving narrative of Principal Financial Group Inc. READ MORE

CES 2024: All the News From Las Vegas

Now that CES 2024 is done and gone. I think it’s safe to say that there was a lot of news out of Las Vegas this year. Thankfully, we’ve got all the important announcements listed below.

AI was a big talking point this year, and we saw many companies find a way to jam, uh, I mean, integrate AI into pretty much everything from fridges, cars, and, uh, Mario? We even pretended to be a Ramen Bounty Hunter to some AI game NPCs. READ MORE

Despite the hype over generative AI, most CEOs are taking a 'wait and see' approach

Despite all the buzz over how generative artificial intelligence tools like ChatGPT are set to revolutionize entire industries, the vast majority of business leaders are waiting for the hype to blow over before fully embracing the new technology.

That's according to the latest report from Boston Consulting Group (BCG) released Friday, which found some 90% of executives are taking a "wait and see" approach, either holding off on trying out GenAI or experimenting with it in minor ways. READ MORE

Is Gen Z unprepared for the workforce? Experts weigh in

Videos of Gen Zers and millennials complaining about the traditional 9-5 job have spread across social media platforms like wildfire and sparked debates about the younger generations' work ethic, or lack thereof. Some employers are even avoiding hiring from Gen Z, according to one recent survey, with 58% believing these workers are unprepared for the workforce.

Some experts argue Gen Zers aren't lazy for griping about the corporate job structure, it just means they have radically different priorities than the generations before them. READ MORE

Coping With Executive Departures

The departure of an executive officer can be one of the most sensitive points in an executive’s lifecycle with a company. If not carefully managed by the company’s board, management and both internal and external advisors, it presents numerous pitfalls that can result in financial penalties for the company (and potentially the departing executive) as well as public disclosure by the company that risks scrutiny by regulators and investors. READ MORE

The top Matter-compatible devices announced at CES 2024

For years, a coalition of companies including Google, Amazon and Apple — the Connectivity Standards Alliance — has been trying to get Matter, the smart home networking protocol, off the ground. Unlike many of the standards that came before it (e.g. Zigbee, Z-Wave), Matter doesn’t require a proprietary hub and runs locally, making it more robust to interruptions like power and internet outages.

But it’s been rough going. READ MORE

Hertz is selling 20,000 electric vehicles to buy gasoline cars instead

Hertz, which has made a big push into electric vehicles in recent years, has decided it’s time to cut back. The company will sell off a third of its electric fleet, totaling roughly 20,000 vehicles, and use the money they bring to purchase more gasoline powered vehicles.

Electric vehicles have been hurting Hertz’s financials, executives have said, because, despite costing less to maintain, they have higher damage-repair costs and, also, higher depreciation. READ MORE

From transparent TVs to ChatGPT-powered companions, here’s some of the buzziest tech of CES 2024

Tech companies showed quirky gadgets and new innovations at the Consumer Electronics show in Las Vegas this week, from AI-powered pillows that can reduce snoring and mirrors that can detect your mood to transparent televisions and car mirrors that track your eyes.

Although the event, which is the largest consumer tech conference of the year, is known for robots roaming the show floor, splashy presentations and oddball products, it’s also a hotbed for dealmaking among executives, manufacturers and retailers across various industries. READ MORE